A construction management client found that selecting the right sales talent goes a long way toward improving the bottom line. When Talent Plus developed a company-specific Talent Benchmark® and helped this company select the right talent through Talent Plus’ Quality Selection Process®, the client saw an increase of $168,740 in average revenue per person in the first year alone.
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A financial institution experiencing high turnover in their check-processing area used Talent Plus’ Quality Selection Process® (QSP®) to alleviate the issue.
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For one fiscal year, a hotel company ranked their salespeople according to the percentage of the goal attained. When comparing the top 25 percent (N=33) and the bottom 25 percent (N=30), there were considerable differences. Given the fact that all subjects under study were selected using the Quality Selection Process® (QSP®) and demonstrated satisfactory performance in a sales position, the difference between the top and contrast sales groups is even more meaningful.
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A hospitality client wanted to increase its pipeline of talent for future management positions. This client realized that having an understanding of a company's culture and environment enables an employee to advance more quickly in an organization. Advancing talented employees from within, as opposed to looking outside an organization for management talent, also conserves training and recruitment dollars.
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High turnover is often a given in the hospitality industry. The partnership of Talent Plus and this hospitality client has gained momentum and developed a culture with some of the lowest turnover in the industry.

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A retail client came to Talent Plus with a problem and ended up with a solution set that has dramatically changed its culture. This client had a simple request: decrease turnover. Today, that initial request has led to a strategic initiative and remains their competitive edge – selecting, training and managing with an eye on talent.
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After just one year, two Talent Plus health care client partners evaluated their use of the Quality Selection Process® (QSP®) and found remarkable results. Their findings simply reinforce what Talent Plus clients know. Because the QSP® selects for talent specific to each type of interview, those selected are better able to perform in their jobs. Since they are better suited for their position, they are able to perform the job well and experience increased job satisfaction.
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Between labor shortages and competitive pressures, retention of employees is a key issue. Conservative estimates place the cost of turnover at 25 percent of annual salary plus benefits. For a 2,000 employee company with an average salary and benefit package of $60,000, the annual costs could be as much as $4 million.
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